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Apple Sued Over iPhone's 3G Issues

erku's picture

Well, I mentioned the words "class action" previously, and although this lawsuit hasn't been granted class action status yet, I believe it will, eventually. Alabama resident Jessica Alena Smith filed the complaint Tuesday against Apple.

None of this is new to those of us suffering from what can only be termed an almost complete "3G outage." I work at a company that works on mobile phone software, and any of our other 3G phones work just fine, with full bars of coverage, at work, while the iPhone has 1 bar at best.

Additionally, while some try to pin the problem on AT&T, complaints from other carriers in different countries indicate it's not a network issue.

Jonathan Kudulis, an attorney with Birmingham, Ala.-based Trimmier Law Firm, representing Smith, said:

"Apple sold these devices on the promise that they were twice as fast as the pre-existing phones and that they would function suitably, or properly, on the 3G network. But, thus far, Apple and the phone have failed to deliver on this promise."

Anyone remember that overhyped slogan? "Twice as fast. Half the price." First of all, it wasn't even half the price, since the data plan price has gone up, and you now have to pay separately for text messages. Essentially, as I calculated earlier, it's $160 more for the two-year life of the contract.

What we have here is "same speed, $160 more."

While some at the Apple support forum seem to think Smith is looking for a rich payday, I disagree. The result of these types of lawsuits, particularly if they achieve class-action status, is not riches. What Smith is looking for is for Apple to fix the issue, if necessary recalling and repairing existing phones.

Personally, I'd like to see that additional $10 / month I pay for my so-called 3G plan to be refunded. That and a fix, that's all I want.

Update: I called AT&T and they refunded me an entire month on my data plan. Based on how long I've had it, that more than makes up for the $10 a month extra for my data plan. So, assuming a fix comes in September, I am happy (kinda).

Update 2: Apple deleted a post from their support forum which noted this lawsuit. Apparently they're in stealth mode. It's not unusual, however, for Apple to delete negative posts from their forums.

Reported by Tech Ex

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